Medical Receptionist

OakLeaf Clinics - OB/GYN

OakLeaf Clinics - OB/GYN has an exciting opportunity for a full-time receptionist to join our expanding medical office assistant team.

OakLeaf Clinics is dedicated to providing our patients with compassion, trust, and a lifetime of individualized care. Our healthcare team consists of physicians, nurse practitioners, physician assistants, dietitians, nurses, respiratory therapists, and medical assistants working in concert with laboratory/imaging services to offer individualized care to the Chippewa Valley.

Position description

The medical receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.  

Responsibilities

  • Greet and direct all patients and visitors within the practice
  • Obtain patient demographic and verify insurance information at each visit
  • Obtain necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records
  • Scan pertinent patient information into EMR including patient authorizations, recent labs delivered by the patient, etc.
  • Obtain patient authorization for medical records release (HIPAA compliance)
  • Schedule any necessary appointments after the completion of a patient visit
  • Monitor and review patient schedules for next-day office appointments
  • Call patient for next-day appointment remindersIdentify and resolve minor patient billing complaints
  • Assist in ordering, receiving, and stocking office supplies
  • Maintain cleanliness of the waiting room
  • Assist other Medical Receptionists and Medical Secretaries as needed
  • Read and act on Clinic information and communication promptly, i.e., email, newsletters, training materials, EHR updates, etc.
  • Other duties as assigned by the clinic manager, supervisor, or providers 

Qualifications

  • Minimum of a high school diploma; associate's degree preferred
  • At least one year of relevant experience or training
  • Electronic Medical Records (EMR) experience preferred
  • Excellent interpersonal and patient/customer service skills
  • Ability to work independently on assigned tasks
  • Ability to work in a fast-paced, multi-facet role
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Multi-task quickly and effectively in a fast-paced environment

Date Available: Wed, 31 Dec 1969
Salary: From $18 per hour
Education: Array
Job Type: Full Time
Experience: Array
Location: 3213 Stein Blvd. • Eau Claire, WI 54703

To apply, please send cover letter and resume to:

Janelle Joas, Human Resources Manager

OakLeaf Clinics
3802 Oakwood Mall Dr, Eau Claire, WI 54701

Apply Now

We are dedicated to providing our patients with compassion, trust, and a lifetime of individualized care.

OakLeaf Clinics healthcare team consists of physicians, nurse practitioners, physician assistants, dietitians, nurses, respiratory therapists and medical assistants working in concert with laboratory/imaging services to offer individualized care to the Chippewa Valley.

We offer our healthcare team

  • Competitive Salaries
  • Generous Paid Time Off
  • Paid Holidays
  • Exceptional Retirement Savings Plan
  • CME Allowance & Paid Time Off
  • Flexible Schedule with Work-Life Balance
  • Health/Dental/Vision Insurance
  • Short-Term Disability Insurance
  • Medical Malpractice Coverage